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Terms & Conditions: Boracay Airport Transfers


· boracay,philippines


  1. For delayed flights from 7:00pm-8:00pm, any additional fees will be on pax account.
  2. For delayed flights that fall beyond 8:00pm, guest arrange their own transfers. NO REFUND FOR UNUSED BOOKINGS.
  3. Shared Transfer via Seat in Coach – mixed w/ other passengers.
  4. NO-SHOW GUESTS. Guests who do not show up at the arrival counter at the airport terminal or meet up location, or at the hotel or pick-up station for departures, shall be charged 100% and no refund will be issued by TRAVBEST & ITS PARTNERS.
  5. LATE GUESTS ON ARRIVAL. Arrival guests shall be at the point of meet up location on the scheduled time, otherwise, seat allocation or per pax service will be forfeited in favor of waitlisted guest. TRAVBEST & ITS PARTNERS shall not be held liable for any claims made by late guest.
  6. LATE GUESTS ON DEPARTURE. Departing guests shall be at the embarkation point at least 30 minutes before the scheduled departure, otherwise, seat allocation will be forfeited in favor of waitlisted passengers. TRAVBEST & ITS PARTNERS shall not be held liable for any claims made by late passengers who fail to take scheduled transfers.
  7. FORCE MAJEURE. In cases where passengers from the point of origin to the point of destination miss their flights due to delays in or cancellation of transfers caused by increment weather, natural calamities, fortuitous events, civil commotion, and all other causes beyond the control of TRAVBEST & ITS PARTNERS, the latter shall not be held liable for any refund or remuneration of expenses by passengers due to said failure of services.
  8. LIMITED LIABILITY. In the unlikely event of lost or damaged luggage arising from the fault or negligence of TRAVBEST & ITS PARTNERS or its employees, TRAVBEST & ITS PARTNERS shall only be liable to the actual amount of damage or a maximum of ₱3,000 per luggage, whichever is lower, regardless of the value of the items inside the luggage. Furthermore, in the unlikely event of missed flights, arising from the fault or negligence of TRAVBEST & ITS PARTNERS or its 1. employees,  TRAVBEST & ITS PARTNERS shall only be liable to the actual amount of the flight or ₱5,000 per person whichever is lower, and the actual amount of accommodation paid until the next available flight of the guests or ₱1,500 per night per guest whichever is lower.
  9. UNCLAIMED BAGGAGE. Baggage unclaimed within thirty (30) days from the date of completion service shall be disposed of in accordance with law. Carrier reserves the right to charge storage fees for unclaimed baggage
  10. PORTERAGE SERVICE. Porterage service is NOT included in the transfer fee. Third party porterage service for a fee may be requested at the time of booking, but in no way shall TRAVBEST & ITS PARTNERS be held liable for the performance of the porterage provider.
  11. LOST OR DAMAGED LUGGAGE. In the unlikely event of lost or damaged luggage due to negligence of third party or passengers, TRAVBEST & ITS PARTNERS shall not be held liable for said loss or damage.
  12. BAGGAGE ALLOWANCE. Each passenger is allowed two (2) pieces hand-carried luggage. Any number of luggage in excess will be charged P250.00 per luggage. This is applicable for tourist transfer service.
  13. SUBJECT TO SEARCH. TRAVBEST & ITS PARTNERS reserves the right to search the guest and his/her hand-carried baggage for any prohibited materials and substances and seize such if discovered, in coordination with the proper authorities. A guest refusing to be searched shall not be allowed to board his designated route or tour. TRAVBEST & ITS PARTNERS further reserves the right to refuse to carry at any time, any baggage discovered to contain any Non- Allowable Baggage.
  14. NON-ALLOWABLE BAGGAGES. Dangerous items such as ammunition, fireworks, flammable liquids and solids, compressed gases, corrosives radioactive materials, oxidizing materials, poisons and infectious substances, extremely bulky items and items in commercial quantity are not allowed on board. Firearms have to be turned over to the Security before boarding. Baggage that require special packaging such as fruits, fish and other similar items shall not be allowed unless properly packed and sealed. All cargo classed under the International Maritime Dangerous Goods (IMDG) are also not allowed on board
  15. LIVE ANIMALS AND PLANTS. No live animals will be allowed on board. Exceptions are dogs, cats, rabbits and other household pets, provided that the passenger presents a Quarantine Permit and the animals are properly caged. Plants are likewise accepted if a Quarantine Permit has been secured. To be allowed to board, animals should be properly caged or packaged and are not allowed to be kept in the passenger area. All live animals transported by the Carrier shall be at passenger/owner’s risk.
  16. PASSENGER OBLIGATIONS. The passenger agrees to abide all the terms and conditions written herein upon purchase of this service. This is for seat confirmation. The guest undertakes to comply with the rules, regulations and all other passage/carriage conditions posted on board the fleet and at the ticket sales office and passenger terminal.  TRAVBEST & ITS PARTNERS is not liable to the Passenger for any loss or damage suffered by the Passenger through his or her failure to comply with the laws, regulations, orders, demands and travel rules of the carrier and/or competent public authority.
  17. MISCELLANEOUS. Service rates, schedules and time of departure are subject to change at any time without prior notice. Any unauthorized alteration or perforation of this ticket shall render the same null and void.Be on time for the pick-up schedule of guests at the resort. Guests who are late for 10 minutes from the original time schedule will be left behind by our coordinators and drivers and will have to await the next available pick-up schedule.  TRAVBEST & ITS PARTNERS is not responsible for the consequences of the guests’